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Hi Rochelle, see the correspondence coming from Unum.
Sent from my iPhone
Begin forwarded message:
From: OBM
Date: October 6, 2023 at 9:46:34 AM EDT
To: Cindy Herndon , OBM
Subject: RE: OBM Invoice for November/2023
Good Morning,
That screenshot is not from the OBM member maintenance site.
Regards,
Joseph Overton
Oxford Benefit Management
(Main: 888-200-1154 (Please use option “1” 3 times)
7Fax: 732-676-2655
*Email:
obm at ancillary-benefits.com mailto:obm at ancillary-benefits.com
For more information please visit our website:
Oxford
****The new E-Bill system is now available.*****
To see your billing information and make payments online using E-Bill go to:
P
Think before you print. ™
This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable
law. If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, or distribution of this information is strictly prohibited. If you have received
this message by error, please notify the sender immediately to arrange for return or destruction of these documents.
From: Cindy Herndon
Sent: Friday, October 6, 2023 8:42 AM
To: OBM
Subject: RE: OBM Invoice for November/2023
My.unum.com Here is the webcapture of the employees
From: OBM
Sent: Friday, October 6, 2023 8:35 AM
To: Cindy Herndon ; OBM
Subject: RE: OBM Invoice for November/2023
Good morning,
I do not show we had received any termination requests for these members. What website are you using for your admin account?
Regards,
Joseph Overton
Oxford Benefit Management
(Main: 888-200-1154 (Please use option “1” 3 times)
7Fax: 732-676-2655
*Email:
obm at ancillary-benefits.com mailto:obm at ancillary-benefits.com
For more information please visit our website:
Oxford
www.uhc.com/obm
****The new E-Bill system is now available.*****
To see your billing information and make payments online using E-Bill go to:
P
Think before you print. ™
This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable
law. If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, or distribution of this information is strictly prohibited. If you have received
this message by error, please notify the sender immediately to arrange for return or destruction of these documents.
From: Cindy Herndon
Sent: Thursday, October 5, 2023 4:05 PM
To: OBM
Subject: RE: OBM Invoice for November/2023
I terminated them on line previously. When I log into my admin account, those two don’t show up but you have billed me for them. Why is there a disconnect? Why can’t you fix the situation for the entire time?
From: OBM
Sent: Thursday, October 5, 2023 3:57 PM
To: Cindy Herndon ; OBM
Subject: RE: OBM Invoice for November/2023
obm at ancillary-benefits.com mailto:obm at ancillary-benefits.com
For more information please visit our website:
Oxford
****The new E-Bill system is now available.*****
To see your billing information and make payments online using E-Bill go to:
<span style=
P
Think before you print. ™
This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable
law. If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, or distribution of this information is strictly prohibited. If you have received
this message by error, please notify the sender immediately to arrange for return or destruction of these documents.
From: Cindy Herndon
Sent: Thursday, October 5, 2023 3:47 PM
To: OBM
Subject: RE: OBM Invoice for November/2023
My apologies. I did not see that. There are two people who haven't been on our plan for quite a few months. I have a total of 10 employees so one is missing: Alissa Plumley. I'll work with our agent to get her added but if you could
remove the others that would be great.
Lee'Ann Burgess was terminated on 11/30/2022
John Spinda was terminated on 1/13/2023
BURGESS, LEE'ANN 12/18 OBM PREFERRED SPECIALTY OPTION E+C 61.38
DASCOLI, SAMANTHA 03/01 OBM PREFERRED SPECIALTY OPTION E 34.50
DOYLE, THOMAS C 12/12 OBM PREFERRED SPECIALTY OPTION F 88.41
FRANK, MADELINE 07/11 OBM PREFERRED SPECIALTY OPTION E 34.50
GONSALVES, CHRISTOPHER E 01/15 OBM PREFERRED SPECIALTY OPTION E+S 59.06
HERNDON, CYNTHIA A 04/01 OBM PREFERRED SPECIALTY OPTION E+S 59.06
HERNDON, STEVEN T 08/09 OBM PREFERRED SPECIALTY OPTION E 34.50
MAZIEJKA, LAURA 06/26 OBM PREFERRED SPECIALTY OPTION E 34.50
NETTESHEIM, BRYN E 06/28 OBM PREFERRED SPECIALTY OPTION E 34.50
SPINDA, JOHN 05/22 OBM PREFERRED SPECIALTY OPTION F 88.41
WALSH, LAWRENCE M 09/26 OBM PREFERRED SPECIALTY OPTION E+S 59.06
-----Original Message-----
From: OBM
Sent: Thursday, October 5, 2023 2:57 PM
To: Cindy Herndon ; OBM
Subject: RE: OBM Invoice for November/2023
Good afternoon,
The invoice will list all enrolled employees - please confirm which employee should be terminated and on what date we are processing the termination. We are currently able to terminate back to 08/31/2023 and all terminations must be processed
last day of the month.
Regards,
Joseph Overton
Oxford Benefit Management
OMain: 888-200-1154 (Please use option “1” 3 times)
7Fax: 732-676-2655
FEmail:
obm at ancillary-benefits.com mailto:obm at ancillary-benefits.com
For more information please visit our website:
Oxford
www.uhc.com/obm
****The new E-Bill system is now available.*****
To see your billing information and make payments online using E-Bill go to:
P Think before you print. ™
This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law. If you are not the intended recipient,
or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, or distribution of this information is strictly prohibited. If you have received this message by error, please notify the sender
immediately to arrange for return or destruction of these documents.
-----Original Message-----
From: Cindy Herndon <
cherndon at channelnomics.com
Sent: Thursday, October 5, 2023 2:44 PM
To: OBM
Subject: RE: OBM Invoice for November/2023
I haven't terminated any. We only have 10 participants. It says I was charged for 11.
-----Original Message-----
From: OBM
Sent: Thursday, October 5, 2023 11:58 AM
To: Cindy Herndon ; OBM
Subject: RE: OBM Invoice for November/2023
Good morning,
Please confirm which employee should be terminated and the requested termination date.
Regards,
Joseph Overton
Oxford Benefit Management
OMain: 888-200-1154 (Please use option “1” 3 times)
7Fax: 732-676-2655
FEmail:
obm at ancillary-benefits.com mailto:obm at ancillary-benefits.com
For more information please visit our website:
Oxford
www.uhc.com/obm
****The new E-Bill system is now available.*****
To see your billing information and make payments online using E-Bill go to:
P Think before you print. ™
This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law. If you are not the intended recipient,
or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, or distribution of this information is strictly prohibited. If you have received this message by error, please notify the sender
immediately to arrange for return or destruction of these documents.
-----Original Message-----
From: Cindy Herndon
Sent: Thursday, October 5, 2023 11:22 AM
To: OBM
Subject: RE: OBM Invoice for November/2023
2112 Enterprises LLC
Group ID.......: 017312
-----Original Message-----
From: OBM
Sent: Thursday, October 5, 2023 10:41 AM
To: Cindy Herndon ; OBM
Subject: RE: OBM Invoice for November/2023
Good morning,
Please confirm your OBM group number and name.
Regards,
Joseph Overton
Oxford Benefit Management
OMain: 888-200-1154 (Please use option “1” 3 times)
7Fax: 732-676-2655
FEmail:
obm at ancillary-benefits.com mailto:obm at ancillary-benefits.com
For more information please visit our website:
Oxford
****The new E-Bill system is now available.*****
To see your billing information and make payments online using E-Bill go to:
P Think before you print. ™
This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law. If you are not the intended recipient,
or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any disclosure, copying, or distribution of this information is strictly prohibited. If you have received this message by error, please notify the sender
immediately to arrange for return or destruction of these documents.
-----Original Message-----
From: Cindy Herndon
Sent: Thursday, October 5, 2023 9:10 AM
To: OBM
Subject: RE: OBM Invoice for November/2023
Why are we being billed for 11 employees when I only have 10 listed?
Cindy Herndon, COO
-----Original Message-----
From: Oxford Benefit Management
Sent: Thursday, October 5, 2023 8:44 AM
To: Cindy Herndon
Subject: OBM Invoice for November/2023
Dear Valued Customer,
Attached is your OBM Invoice for November/2023. Please contact groups services should you have any questions at
obm at ancillary-benefits.com mailto:obm at ancillary-benefits.com.
Yours in Health,
Oxford Benefit Management
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