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<p class="MsoNormal"><span lang="EN-US">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We are going to apply software updates followed by at least two restarts of vpn-gw.chalmers.se at 18:00 today 2021-03-04, as a step in troubleshooting the problems this system is facing.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The work will take around 1,5 hour if all goes well.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">All ongoing sessions will end. Please log out before the announced service time.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The other VPN server vpn19-gw.chalmers.se is NOT affected. It may be used instead.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Always On VPN users (on Windows CDA computers) are NOT affected.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:black;mso-fareast-language:SV">Kejvan Redjamand<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:black;mso-fareast-language:SV">IT-avdelningen | IT Office<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:SV">+46(0)31 772 5919<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">We are trying, with help of the supplier of the system, to find the cause and resolve the problems that cause instability in our VPN service. This process involves series of activities over time which require restart
of the system. These activities are scheduled after working hours. We apologize for the troubles it may cause you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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