<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.jlqj4b
{mso-style-name:jlqj4b;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style>
</head>
<body lang="en-SE" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><strong><span style="font-family:"Calibri",sans-serif">En del nya studenter har fått si</span></strong><strong><span lang="SV" style="font-family:"Calibri",sans-serif">na</span></strong><strong><span style="font-family:"Calibri",sans-serif">
konto</span></strong><strong><span lang="SV" style="font-family:"Calibri",sans-serif">n</span></strong><strong><span style="font-family:"Calibri",sans-serif"> stäng</span></strong><strong><span lang="SV" style="font-family:"Calibri",sans-serif">da</span></strong><b><span lang="SV"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="SV">En del av våra nya studenter VT2021 har fått sina konton stängda konto då en justering av data i PDB blev oväntat avbruten.
</span><span lang="EN-US">Vi arbetar med att få allt att fungera igen.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="SV">Bakgrund: En del kurser som går under VT2021, lp3 &4 har av okänd anledning visats som att de går under HT2020 i PDB.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="SV">Justeringen av detta påbörjades i fredans och avbröts av det stora stopp som inträffade i PDB på fredagskvällen. En del studenter som fick sin felaktiga data borttagen hann inte få den korrekta registrerad från Ladok innan
PDB slutade bearbeta informationen. De har därför ingen aktuell registrering i PDB och kontot är därmed stängt. Studenter som tex gått en kurs under hösten har fortfarande kontot öppet då det är öppet ett tag efter man gått en kurs. Då vi inte kan tita i PDB
just nu hur det ser ut så är aktuellt läge rätt okänt, vi vet inte hur många våra nya studenter som är drabbade. Vi håller på att titta på lösningar som kanske kan ge studenterna viss tillgång till tex Canvas i väntan på att problemet med PDB är löst.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="SV"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="SV"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US">Some of our new students got their accounts closed</span></b><b><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US">Some of our new students VT2021 got their accounts closed as an update to their data in PDB was abruptly interrupted.
</span><span lang="SV">We are working on a solution.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="SV"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Background: Some of the courses VT2021 lp 3 & 4, have been shown as courses in HT2020 in PDB.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The work to correct this started last Friday but was interrupted by the PDB problems that started Friday evening. Some of the students got the faulty course removed but didn't get the new data from Ladok before PDB got
unresponsive. Hence their accounts were closed due to no current course registration. Students that took a course during the autumn still have their accounts open since the course registration from when is still valid for an account. Unfortunately we can't
check PDB for how many of our new students that are affected. </span><span class="jlqj4b"><span lang="EN">We are looking at solutions that may give students some access to, for example, Canvas while waiting for the problem with PDB to be solved.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span class="jlqj4b"><span lang="EN"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="SV">Med vänlig hälsning <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="SV">Anna Sörensen<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="SV">IT-support, Chalmers IT-avdelning</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="SV" style="mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="SV" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
</div>
</body>
</html>