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<p class="MsoNormal">Hej,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Detta ska vara löst<o:p></o:p></p>
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<p class="MsoNormal"><b>Från:</b> Vincent Yeow <br>
<b>Skickat:</b> den 11 augusti 2020 11:42<br>
<b>Till:</b> 'driftstorning@lists.chalmers.se' <driftstorning@lists.chalmers.se><br>
<b>Ämne:</b> Oracle-databaser är nere<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Hej,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Oracle-databaser är nere<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Tyvärr har vi ett haveri i serverhallen, där databasservrarna för Oracle har tappat sina diskar.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Detta drabbar Studieportalen, Primula, och Eko.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Våra kollegor jobbar med att undersöka och åtgärda problemet så snart som möjligt.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Hi,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Oracle databases are down<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Unfortunately, we have a crash in the server hall, where the database servers for Oracle have lost their disks.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">This affects Studieportalen, Primula, and Eko.<o:p></o:p></span></p>
<pre><span lang="EN-US" style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Our colleagues are working on this and trying to solve it as soon as possible.</span><span lang="EN-US"><o:p></o:p></span></pre>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">-------- Details (in english only) ----------<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">Start of problem: 11.00 (Tue Aug 11, 2020)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">(Will be) solved at: unknown
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">Affected users:
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">Affected systems:
</span><span lang="EN-US" style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Studieportalen, Primula, & Eko. (System that is using Oracle)</span><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">(Note: Affected users/systems might be wrong or different, this<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">is a quick estimate, before all facts are known to us.)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt">Vincent Yeow<br>
</span></b><span style="font-size:10.0pt;color:black">Systemadministratör | System Administrator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Licensansvarig | License manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Chalmers verksamhetsstöd | Chalmers Operations Support<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">IT-avdelningen | IT Office<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">+46(0)31-7726502</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><a href="mailto:vince@chalmers.se">vince@chalmers.se</a><span style="color:#1F497D"><o:p></o:p></span></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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